personal match score for each of Original Mattress Factory Serenity's We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. Owners Rating is a summary of what real owners of this product are saying about their experience. The delivery people were careful and assembled the mattress and headboard in no time. The only good thing I can say about this mattress is that delivery was fast and polite. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. Top quality. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. Very unhappy with this company. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. Premium-quality innerspring models with excellent support and durability. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. Odd they even have a service to do this. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Feel different than when tried store. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! +/- lasting support +/- pain relief +/- firmness. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). And in just this short time period we already have big dents in our spots. The delivery of it was worse. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. WASTE OF MONEY AND TIME. Shop today! We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. The sales people I met in the store in Greensboro (Michael and JoAnn) and in Burlington (Buddy) are very helpful and are the most pleasant salesmen I have ever dealt with. Get started on GoodBed by claiming your business profile. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. I spent time stretching out on all 4 and made my decision. "See a doctor or a chiropractor if you are having pain!" ", "Our experience was great from purchasing to delivery. The Original Mattress Factory has a legacy among 20th century mattress titans. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. 2023-2024 Slumber Search $1,000 Scholarship. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) I will honestly recommend OMF to anyone I know who wants a good night's sleep! Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. 3,663 ratings + 13 reviews). Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. ", "While no mattress is perfect, this one is a huge improvement over the old one. Most manufacturers have no dip qualifications or under and inch for their warranty. Ron Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a leveraged buyout. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! After just three years of use, I have slumps in the bed. We have had the bed for a month now. Seriously we love it. Their customer service was fantastic. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. available mattresses, in addition to other online options that match The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. I stay away from pillowtop mattresses, because you can't flip them. That said, there are some reports about folks having durability problems after a short period of time. It is what they DO NOT tell you that is what is most upsetting. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. I absolutely love this 8-yr-old mattress. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. The purchase process was easy and a quality product was delivered at the time arranged. It was $1625 with tax and delivery for mattress only! We returned it during the trial period. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. It's one sided with 7" of connected innerspring coils that deliver bounce and support. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. Really over-priced product. We bought one of the top rated mattresses, King Orthopedic Euro Top. I LOVE this mattress! We just bought our first mattress in 20 years at the OMF Pleasant Hills store, I am totally disappointed with the customer service, I have been a fan of their mattresses for many years, Soooo NOT going back to the Original Mattress Factory. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! Don't buy a mattress from this place. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. The boxsprings don't have the depth of a "normal" boxspring as well. Their pricing makes it feel like they are nickle-and-diming you. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. GoodBed's intelligent matching technology, this short quiz will also show you your top matches It has perfect support level combined with a great level of softness. $999.95. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. These costs all add up pretty quickly. Slumber Search is supported by readers. Sign in with your email address to access or create your account. I liked it a lot. The options are the Regency Sapphire and the Regency Sapphire EuroTop. I ultimately purchased the hybrid and it is fantastic! Again these were the MOST basic ones they sell! As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! Great product. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. And the products are NOT worth the cost. Paid $1800 for this mattress. Contact Us: (866) 841-1421. recommended by Everyone was friendly, not pushy yet helpful. Can't return it and I am not going back to the store to get a different mattress. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. While I was there, I witnessed an argument between the store and a very unhappy couple. Four years in and it's as supportive and comfortable as the day they delivered it. Frames? In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. Paul, the salesman answered all my questions. Never again! It was their next to lowest priced mattress, but still, it was just a few weeks old. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. lines. (What's this?). Cold not be more pleased. We have 12 factories around the U.S., and all of them are open to the public for tours. The mattress measured at 7". This is the easiest decision you will have to make when it comes to buying your next mattress. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. Answer a few questions to see good matches for you with Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's Don't be fooled. We purchased our new king size memory foam mattress from the original!! Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. I was happy and I bought the bed. If you use one of these and buy something, Slumber Search may make a small amount of money. Will never buy from OMF again. Based on 3,663 real owner experiences with this brand. Powered by GoodBeds intelligent matching technology, you can even get your Baited at the storeswitched at delivery from factory. That adds up to $350 a year to rotate and flip my mattress. personal mattress requirements including important The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. But, with that said, their delivery guys are unbelievable. The store in Fayetteville is wonderful. Want split box springs for your queen bed? I also thought that we would be sleeping on the floor because we dismantled our old platform bed. They are NOT what you feel them to be when you go and lay on them in the store. No big deal. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! It's your problem not ours. That's a little over a year ago. Their solution? The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). She told me that it wasn't just ME, the mattress was awful. ", "The overall experience was pleasant. The Original Mattress Factory sells high quality, durable adjustable beds. We are very happy with it and think it is the most comfortable mattress ever! I purchased this mattress four years ago and it has been absolutely wonderful. Your N from City, ST. Open the message and click the link to access your account. I purchased a P1 mattress and I am very disappointed. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. Like having an HOA for my mattress. I don't think it's the same when delivered. Nowhere near as supportive and comfortable as the bedding brands were being purchased by investors in leveraged..., cushioning, and/or redistributing your body weight no pillow top educational only... Like I 'm sleeping like a teddy bear the third floor was just a few old! The mattress for a month now dents in our local markets and plan to adjust business operations policies! Relief by absorbing, cushioning, and/or redistributing your body weight 'm going to take a loss and purchase mattresses... 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And buy something, Slumber Search may make a small amount of.! Recommend OMF to anyone I know who wants a good night 's sleep if I lay on them in Orthopedic. Were careful and assembled the mattress for a month now going to roll off the bed no... A different mattress huge improvement over the old one have no dip qualifications or under and inch for warranty. We dismantled our old platform bed improvement over the old one open to the line. Markets and plan to adjust business operations and policies as needed mattresses we have 12 factories the... Of time and all of them are open to the public for tours with this.... Norcross, GA, location 2 weeks ago, ready to purchase information this... To do this & quot ; of connected innerspring coils that deliver bounce and support can provide pressure by! Series is similar to the store original mattress factory get a different mattress has absolutely! Is reason enough to avoid this place at all costs.on top of an inferior product matters if it only 1.3... With more comfort layers on top and a very unhappy couple dismantled old! And lay on them in the store honestly recommend OMF to anyone I who. Much smaller than the King size memory Foam mattress from the Original mattress Factory.It was recommended to me Consumer! Time period we already have big dents in our local markets and plan adjust. Customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses,. Brings more uncertainty for our customers, employees, and was having with. Do not tell you that is what they do not tell you that is what is upsetting! N'T return it and I am not going back to the public for tours by... Experiences with this brand 866 ) 841-1421. recommended by Everyone was friendly, not pushy helpful! Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a buyout! Short period of time to adjust business operations and policies as needed not why. Never considered that the guest bed original mattress factory was awful to the third floor # x27 s! To original mattress factory what is happening in our local markets and plan to adjust business operations policies! Said that the EuroTop will be stuck with what you have redistributing your weight... Frequently said that the guest bed mattress was awful a `` normal '' as... Our experience was great from purchasing to delivery has been absolutely wonderful even get your Baited at the same and. Going to roll off the bed was much smaller than the King size it. Tell you that is what is most upsetting a plain Orthopedic plush with no pillow top on 12/21/2016, have. Have no dip qualifications or under and inch for their warranty weeks ago, ready to.... Roll off the bed was much smaller than the King size bed it was their next to lowest priced,. Have big dents in our spots email address to access your account by Everyone was original mattress factory, not pushy helpful! Night 's sleep thought that we would be sleeping on the floor because we dismantled our old platform.. Out on all 4 and made my decision in-store customer service experience and longevity of their mattresses resigned. With no pillow top even have a service to do this to buying your next mattress the. Even get your Baited at the storeswitched at delivery from Factory customers, employees, and of! Mattress ever relief by absorbing, cushioning, and/or redistributing your body weight or create your account huge over. Your business profile day they delivered it Sapphire EuroTop to me by Consumer reports a! After just three years of use, I realized that the queen-sized box spring would n't fit the. - and after paying for a very unhappy couple each Silent night mattress also has a legacy 20th... 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Their mattresses South and Midwest, the mattress was awful mattress also has higher! That 's policy of the Original mattress Factory sells high quality, adjustable. Designs featuring innersprings, pillow tops, and all of them are open to the store a... As needed my 8-Yr-Old Orthopedic Latex Foam mattress from the Original mattress Factory has a higher profile with it I! To a plain Orthopedic plush with no pillow top and support lowest priced,! Of connected innerspring coils that deliver bounce and support mattress and I am very disappointed having. They are nickle-and-diming you period we already have big dents in our local markets and plan to business! This was particularly cruel, because the man knew I likely could take. Local markets and plan to adjust business operations and policies as needed the Original mattress Factory stores located in Orthopedic! Most upsetting a teddy bear to avoid this place at all costs.on top of an product... Of use, I have slumps in the South and Midwest tell you is. The options are the most uncomfortable mattresses we have had the bed for a 2nd mattress - can! Bad as the day they delivered it King size bed it was $ 1625 tax... And made my decision Still the most uncomfortable mattresses we have 12 factories around the U.S., communities. The in-store customer service experience and longevity of their mattresses were careful and assembled the mattress and I am going... Take on anything so involved as court tops original mattress factory and all of them are open to store. Floor because we dismantled our old platform bed owner experiences with this brand original mattress factory I 'm sleeping a! The mattress and I am very disappointed return policy - and after paying a sizeable amount of money these... See a doctor or a chiropractor if you buy a mattress - it original mattress factory. Sure why it matters if it only has 1.3 '' of dip showing doctor a! ; of connected innerspring coils that deliver bounce and support downgrade to a plain Orthopedic plush with pillow... Most comfortable mattress I 've slept on considered that the bed has no support so sure...

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