Thank you team excellent job.". I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again. The surgeon is so good at his job, his bedside . Call: Duty Biochemist/General Enquiries 0141 211 4003. This ensured that annual health checks were carried out, along with . She was fantastic.thank you. ", "Many thanks to all the doctors' nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Average rating - 4.1 based on 60 reviews and 70 ratings, G20 8YE, 10/24 Gairbraid Ave, Office F7, Maryhill Burgh Halls. ", "My mums end of life care was amazing, kind and compassionate helping us all deal with a difficult time. G11 6NT, Posted by Who has Care Opinion told about this story? Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 9 years ago. In addition to direct work, the YOD service can provide consultancy and training to clinicians and services across NHSGGC on working with younger people with dementia and their families. The whole team were so kind, caring and professional. It's asif, Amazing but plz make ita less waiting time. The ward aims to help patients achieve maximum independence and support relatives and carers through the assessment process. ", "My father-in-law had been an in-patient for the past 6 months. She has had recent valve replacement and stent insertion. However, its not the building that makes a good hospital but instead the staff and when it comes to the staff of Gartnavel it is an A star hospital. We eventually got seen by a fabulous doctor called Damian . I was very in impressed with the professional friendly and courteous service from all staff. ", Last night my husband had to call an ambulance for me as I took unwell. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. inspection report, on theGartnavel General Hospital overview page. She was treated with kindness and patience by all staff she had contact with. ", "I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. (Purple), High Mum was taken to the Royal Infirmary and had a partial hip replacement carried out by an ankle specialist. With our help and support, you can successfully give up smoking and become smoke-free. We received excellent care from everyone. ", Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Please read the visiting page for current information. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. mealtime observation tool, where appropriate. The ward has a remit for providing a rehabilitation service for those experiencing long-term mental health problems and operates on a referral basis. Gartnavel General Hospital, Glasgow Gartnavel General Hospital is a teaching hospital in the West End of Glasgow, Scotland. ", "I felt very well looked after within the ward (2). The ward aims to provide a safe, non-threatening environment whilst delivering a high standard of care, designed around the needs of patients, their carers and families. Please thank the all so much. and should reflect that patients are involved in care and treatment two relatives during this inspection. Your team was wonderful. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. ", "My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. The most empathetic, caring and respectful staff I have come across in the NHS. ", "I would just like to praise the staff working in the imaging department. - we'll pass your stories to the people in health and social care who can make a difference. Prayer mats are available and a room for ablutions is available directly across the corridor. 20 bedded mixed-sex ward for continued assessment of patients with an organic illness/challenging behaviours. Also on this site is the Beatson West of Scotland Cancer Centre with 170 beds. I cannot commend the staff highly enough in this facility. ", "Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. I stayed overnight atthe sleep clinic inthe Brownlee Centre. I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. Gartnavel General Hospital - care of older people inspection report: February 2018 (PDF, 780K), Scottish Intercollegiate Guidelines Network, ward 3A (geriatric orthopaedic rehabilitation unit), ward 4C (geriatric orthopaedic rehabilitation unit), ward 5C (medicine for the elderly/rehabilitation), and. The staff all work to provide a high standard of care to our patients, as well as showing compassion and understanding to their families and carers. Call: 0141 301 7000. On the day of the accident the paving was wet. We carried out an unannounced inspection to Gartnavel General Alternatively, Glasgow Citybus operates a bus from Kelvinside, Gartnavel Hospital to Buchanan Bus Station hourly. Telephone Number - 0141 452 4535 (office hours) 0141 452 4540 . I was treated professionally but also with kindness and compassion. Share your experiences of UK health and care services, Gartnavel General Hospital Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), Default Contact. Patient Experience and Public Involvement Project Manager, PEPI. Tell us what was good and what could be improved, say thanks or call for change About: The first two weeks or so were spent in a single room, after which she was moved to a four-bedded room for about another four weeks. Who has Care Opinion told about this story? Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.". Minus 2minut, Brilliant hospital has alot ofgrounds and alot ofseperate buildings dealing with different issue, Dr and Nurses and staff are all wonderful, I can think ofonly one word todescribe this hospital and myrecent visit: adequate. fluid and nutrition, and pressure area care. My mother has been a long term patient in Gartnavel Ward 4C since being transferred from Glasgow Royal Infirmary just before Xmas. All staff were obviously busy but were caring and approachable. Mum was in the care of the Royal and also moved to the Queen Margarets. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. ", "I would just like to praise the staff working in the imaging department. In all wards, we used a formal observation tool and a My 84 year . 27 November 2021 - I was treated in the day surgery ward of the urology department and it couldn't have been more positive. Information for Patients. The CT scan showed a shadow so an MRI was arranged. This ward is headed by Gemma and deputised by Ruth. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. Tell us what was good and what could be improved, say thanks or call for change Information for Patients. Having a loved one in hospital can be a worrying and anxious time, and living in Harrogate would have added to this. prioritise those areas where improvement is required to meet a One in three patients are referred direct by their GPs and avoid hospital admission altogether, while two thirds of people with more . We were baffled by the sudden behavioural change but then discovered she had been prescribed morphine which had been stopped long before her arrival at Gartnavel as it was causing a lot of adverse reaction in royal. It really felt as if Gemma was looking after her own Mum and hearing from other relatives in this unit they also appeared to sing the praises of the unit. . My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. Parece que no hemos encontrado lo que esperabas. The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. I thought it was a very clean and relaxed environment. Our son (33) has autism & sustained 3 spinal fractures. Home > Hospitals And Services > Our Hospitals > Gartnavel General Hospital. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. The service - which can currently handle around 70 patients a week compared to 100-150 per year when it first launched at Gartnavel - is estimated to have avoided 17,000 bed days across the GGC region during 2022. The Gartnavel department works closely with the other four audiology departments in Glasgow, as well as the paediatric service. decisions., Ian Smith, Head of Gemma leads from the top and her team provide positive, kind and compassionate care. ", " Last night my husband came to A&E with a suspected DVT. "I received a chest X-ray from a lady called Kerry who was exceptional this morning. Patient at Gartnavel General Hospital choked to death after mistake in food. He had a fabulous bedside manner, was well Informed and just a great guy.". treating older people with compassion, dignity and respect, screening and initial assessment for cognitive impairment, food We truly appreciate the care and attention we received. If you have a general enquiry you can email us atchaplains@ggc.scot.nhs.ukand our patient leaflet can be accessedhereNHSGGC Spiritual Care Team Patient Leaflet 2019. Have you experienced something like LizBetty60 did, here or elsewhere? (as a carer), Clean, friendly and helpful. Given that it was a sensitive procedure I feel staff were fully aware of this and treated me with dignity always. Call: 0141 452 2620. Good atmosphere. [12], On 29 December 2014, Pauline Cafferkey, a British aid worker who had just returned from Sierra Leone was diagnosed with Ebola virus disease at the centre. / 55.88314; -4.31798 Coordinates: 555259N 41905W / 55.88314N 4.31798W / 55.88314; -4.31798. It was once again stopped and her behaviour improved, Occupational therapy contacted the family to arrange a home visit with a view to her discharge but in-between times my mother had a fall on the ward. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn't have felt more cared for. spoke with staff and used additional tools to gather more Hyndland railway station is adjacent to the hospital. Mental health hospitals and resource centres. "I just wanted to say how much I appreciated the care I received yesterday when I attended A&E, "Hi - I was in Ward 10B from 26/10 to 3/11 for a broken ankle. Day Hospitals. ", "Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. Search/View all of our locations and facilities. On Monday I received a call that her blood sugars had reach a dangerous level of 30 with ketones present. Search all our facilities. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Response from Not aglowing, I just want tosay that myexperience with the NHS has been amazing. Thank you team excellent job.". Your team was wonderful. ", "I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. Thank God for His goo, My mum has been inward 3Cfor 7weeks now and wehad avery rocky start due toone nurse who weput, Took afriend tothe evening eye clinic and the staff were amazing. / 55.88314; -4.31798. Friendly staff all round from doctors to porters to tea ladies. Next thing we knew she was to go for a CT scan and Xray of hip. Can this be fed back to her please. I am very sorry to hear about your Mums accident. McNair has formed close links with Riverside Resource Centre and the Intermediate services located at Whittingham Gardens. Call: 0141 211 3021. / 55.8339; -4.3693. Getting Here. RM2J0JXY0 - Fire at Gartnavel Royal General Hospital, Glasgow, July 1982.An evacuation took place after bags of dirty linen valued at 4000 burst into flames. respectively on pages 24 and 26. and should reflect that patients are involved in care and treatment I cannot remember the female A&E doctors name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. Who has Care Opinion told about this story? She then had another episode where her confusion became much worse and her urine on this occasion was not showing signs of infection. . Information for patients and visitors. Location: The Travel Clinic is situated in the outpatients department at the Brownlee Centre, on the grounds of Gartnavel Hospital (opposite the pond). Find the perfect glasgow hospital patient stock photo, image, vector, illustration or 360 image. A room for ablutions is available directly across the corridor. Know who to turn to. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. This was my first visit to the Royal Alexandra Hospital Paisley. Find out what works well at Gartnavel General Hospital from the people who know best. Glasgow family's campaign for psychiatric ward rule change raised with Nicola Sturgeon. - we'll pass your stories to the people in health and social care who can make a difference. Our main hospital sites. / 55.88292; -4.31248. ", Last night my husband had to call an ambulance for me as I took unwell. Afantastic team ofnurses and lovely Doc Hannah. I was told they forgot then told they didn't know if staff on other shift had done it. ", "Outstanding treatment and care from everyone in and connected with Ward 32. Leverndale Hospital. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. patient safety issues. North West, Glasgow (1.1 miles from Gartnavel General) Featuring river views, Riverside West End Apartment provides accommodation with a balcony and a coffee machine, around 1.2 km from Riverside Museum of Transport and Technology. I cant thank all the staff enough at this clinic. ", "My son was directed to attend A&E by his GP. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. Inner Hebrides. He and his family have received kind, compassionate and professional care from all staff members. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. Ifyou need anout ofhours, Recently inward2a, fantastic staff onward and theatre couldn't have had better care, I attend the diabetic centre asa type1 diabetic and have done for years. G12 0XH, Posted by Staff felt supported by senior managers, who or call us on 0845 113 0012. Feedback from LizBetty60 about Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Incidents at ward 4C Gartnavel | Care Opinion My mother has been a long term patient in Gartnavel Ward 4C since being transferred from Glasgow Royal Infirmary just before Xmas. well and also areas for improvement, including the following: This inspection resulted in seven areas of good practice and 10 G12 0XH, Posted by My mum, who has advanced dementia, was admitted here from A&E at the Western, having developed double pneumonia as a result of aspirating her food. We reviewed all 16 Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Mental health hospitals and resource centres. - we'll pass your stories to the people in health and social care who can make a difference. Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.". The midwives were fantastic and very helpful. Telephone Number - 0141 277 7504. We eventually got seen by a fabulous doctor called Damian . I will pass this comment on to those involved in managing these services and I am sure that they will be very pleased to read your remarks. Learning disability services. "I would like to thank all staff in MDBU ward, they were all so polite and helpful. Tickets cost 1 - 2 and the journey takes 20 min. Western Infirmary/Gartnavel General / Respiratory Medicine ", "Just wanted to say a big thank you. listen to what was important to them. ", "Last night my husband came to A&E with a suspected DVT. Hats off to Inverclyde Royal Hospital NHS". 6 reviews of Gartnavel General Hospital "Although Gartnavel lacks a lot from the outside, mainly due to it being a bit of an eye sore. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and were so helpful along the way. there is a focus on patient safety and improvement, the activities co-ordinator provides a programme of activities Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups. e-mail; 38. . From the receptionist to the consultant all were kind, professional and courteous. Know who to turn to. Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago. Ophthalmology - Eye Services. Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago. The motif of the Sanctuary is a sunburst, and its windows overlook a quiet garden space. Inspections may be announced or unannounced and will involve Patients are referred to the Western General Hospital in Edinburgh for brachytherapy. Please thank the all so much. Gartnavel Royal Hospital; Glasgow Royal Infirmary. Call Medicine for the Elderly (Ward 2A): 0141 211 3172. The outings were varied and comprised of clubs and going out with my brother. Religious care can be a crucial aspect of this. I am glad that Gemma and Ruth were able to provide you with reassurance and put your mind at ease. The breast clinic staff were sofriendly and they did agoodjob! I also frequently saw them both still working, many hours after their shifts had finished as they are so committed to caring for their patients. demonstrated an innovative approach to communication between staff, Gartnavel General Hospital Psychiatric Unit, 1053 Great Western Road, Glasgow, Scotland, G12 . I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again. Henderson has formed close links with Goldenhill Resource Centre and the Intermediate Services based in the resource centre. She made me feel relaxed and talked me through every part of the process. Good food, very efficient service. 9 years ago. Head of Administration, Acute Services Division. Have you experienced something like LaraC did, here or elsewhere? "I would like to thank all staff in MDBU ward, they were all so polite and helpful. In Mums time in the unit every effort was made to aid her recovery - she was given time to recover with care and understanding and above all was safe being in the Cohort rooms. Certain nursing staff seem totally unwilling to check notes to update family members. Every place we visited was clean and in good repair. Iam very grateful to all the nurses In the ward. Gartnavel General Hospital. Main Switchboard: 0141 211 3000. I was very in impressed with the professional friendly and courteous service from all staff. demonstrated an innovative approach to communication between staff, carried out patient interviews and used patient and carer He has had care in the Vale, RAH and QEUH Hospital. She was discharged to Drumchapel Hospital, where she spent two weeks, after which she was again moved to St Margaret's Hospice in Clydebank, where she is currently. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered. We received excellent care from everyone. staff and patients. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Needed investigations for possible breast cancer and following referral from myGP Iwas seen within, Very nice staff from walking through the front door giving medirections tothe reception desk atth, Try getting through toswitchboard..UNBELIEVABLE. There is also a cancer care centre for urological cancers at Ward 44 at Aberdeen Royal Infirmary which is open Monday-Friday 9am-5pm and the first Saturday of every month 2pm -5pm, run in partnership with UCAN. Well done A/E RAH.". The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. 2 . Operated by Scottish Citylink, the Gartnavel General Hospital to Oban service departs from Gartnavel General Hospital and arrives in Oban, Station Road. The ENT doctor was thorough and explained everything perfectly. "Outstanding staff, spectacular care. From the receptionist to the consultant all were kind, professional and courteous. So, whilst my brother was able to visit most days, I visited every weekend and at Christmas while on holiday. Many Thanks. Gartnavel General Hospital is situated 1,200 feet east of Gartnavel Royal Hospital. Share your experiences of UK health and care services, Western Infirmary/Gartnavel General Geriatric Assessment, Western Infirmary/Gartnavel General Respiratory Medicine, other person has had a similar experience, Default A thank you will never be enough to express my gratitude for the NHS and its people. However, that is not the purpose of this letter. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and were so helpful along the way. Thank you ", "My husband attended an MRI scan at 5.55pm today. G15 6PX Visit https://www.careopinion.org.uk Text is available under the Creative Commons Attribution . Trying to cope with this from 250 miles away was challenging. Have you experienced something like AnonymousCarer did, here or elsewhere? Hospitals. Please pass on my best wishes to your Mum. Spent anight inophthalmology ward having hourly antibiotic eye drops. Excellent general hospital inthe heart ofthe Westend. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. Thank you ", "My husband attended an MRI scan at 5.55pm today. Queen Elizabeth University Hospital, Glasgow, Renfrewshire Community Adult Mental Health, Princess Royal Maternity, Glasgow Royal Infirmary, Vale of Leven Hospital, West Dunbartonshire. and Clyde must ensure that person-centred care plans are in place ", "I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. On this occasion, we found that care plans had improved but we thought that they could be more p erson-centred Every member of staff, clerical and clinical, were warm, friendly and polite. Iwas inward 7and The nurses, NHS isamazing, nurses and doctors are brilliant and the food was delicious!!! 1053 Great Western Road . I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. (Purple), High The journey that I and my brother have been on has led to fundamental changes in the way we organise our lives to assist in supporting Mum and whilst very challenging and driven by the stress of observing the poor conditions during the initial phase of treatment, the Gartnavel experience and in particular, Gemma, has restored my faith that the NHS can be great and the people who work in it can make an outstanding experience out of challenging and stressful situations and with meagre resources. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Gartnavel General Hospital Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) physical health, and the more general health and wellbeing of the individual. I cannot remember the female A&E doctors name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. Out within an hour. When your GP surgery is closed call NHS 24free on 111 if you are ill and it cant wait until your regular NHS service reopens.

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